{"id":42623,"date":"2025-02-21T16:09:57","date_gmt":"2025-02-21T16:09:57","guid":{"rendered":"https:\/\/www.mibufetevirtual.com\/ansprueche\/"},"modified":"2025-09-09T09:35:19","modified_gmt":"2025-09-09T09:35:19","slug":"ansprueche","status":"publish","type":"page","link":"https:\/\/www.tenerifepass.net\/de\/ansprueche\/","title":{"rendered":"Anspr\u00fcche"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"42623\" class=\"elementor elementor-42623 elementor-32430\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64fe5000 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"64fe5000\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bad4731\" data-id=\"7bad4731\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23e0a4db elementor-widget elementor-widget-heading\" data-id=\"23e0a4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Anspr\u00fcche<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74739df5 elementor-widget elementor-widget-heading\" data-id=\"74739df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wenn Sie Probleme hatten, sind wir hier, um Ihnen zu helfen!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-77903dd4 e-flex e-con-boxed e-con e-parent\" data-id=\"77903dd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-542c259f e-con-full e-flex e-con e-child\" data-id=\"542c259f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98fc075 elementor-widget elementor-widget-heading\" data-id=\"98fc075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Manchmal laufen die Dinge nicht so, wie man es sich vorstellt.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-150e9061 elementor-widget elementor-widget-text-editor\" data-id=\"150e9061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tralopia International hat Beschwerdeformulare in der Calle El Santa Cruz de Tenerife, von Montag bis Freitag von 09:00 bis 18:00 Uhr.<\/p><p>Die Beschwerdeformulare entsprechen dem vom f\u00fcr Tourismus zust\u00e4ndigen Ministerium genehmigten Muster und bestehen aus einem einheitlichen Satz von Formularen, der aus einem wei\u00dfen Originalblatt Papier und drei Exemplaren in Rosa, Gr\u00fcn und Blau besteht.<\/p><p>Tralopia International stellt seinen Kunden auf Anfrage Beschwerdeformulare zur Verf\u00fcgung, f\u00fcllt das gesamte Datenfeld aus, das vom Unternehmen auszuf\u00fcllen ist, und stellt die Erkl\u00e4rungen und Daten zur Verf\u00fcgung, die f\u00fcr das ordnungsgem\u00e4\u00dfe Ausf\u00fcllen erforderlich sind. Der Antragsteller muss die gr\u00fcne Kopie zum Zwecke der Aufzeichnung in seinem Besitz aufbewahren und sendet das Original (wei\u00dfe Kopie) an das f\u00fcr Tourismus zust\u00e4ndige Ministerium. Der Antragsteller kann der Originalkopie die Nachweise oder Unterlagen beif\u00fcgen, die er f\u00fcr erforderlich h\u00e4lt. Bei Beanstandungen von Preisen ist die Vorlage der Rechnung obligatorisch.   <\/p><p>Innerhalb eines Monats ab dem Tag der Beschwerde sendet Tralopia International die blaue Kopie an das f\u00fcr Tourismus zust\u00e4ndige Ministerium und beh\u00e4lt die rosa Kopie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bec82c8 elementor-widget elementor-widget-heading\" data-id=\"3bec82c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Schreiben Sie uns, wir helfen Ihnen weiter!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7bdc79e2 e-flex e-con-boxed e-con e-parent\" data-id=\"7bdc79e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-454a56bf elementor-widget elementor-widget-wpforms\" data-id=\"454a56bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container \" id=\"wpforms-32435\"><form id=\"wpforms-form-32435\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"32435\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/de\/wp-json\/wp\/v2\/pages\/42623\" data-token=\"ccd3d602e15654184f67f286f352055b\" data-token-time=\"1784398601\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-32435-field_5-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"5\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-32435-field_5\" >Aff\u00e4re Name E-Mail<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-32435-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-32435-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-32435-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" required><label for=\"wpforms-32435-field_1\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-32435-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" required><label for=\"wpforms-32435-field_1-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/div><div id=\"wpforms-32435-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-32435-field_2\">E-Mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-32435-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-32435-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-32435-field_3\">Aff\u00e4re <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-32435-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required><\/textarea><\/div><div id=\"wpforms-32435-field_4-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"4\"><label class=\"wpforms-field-label\">Kontrollk\u00e4stchen<\/label><ul id=\"wpforms-32435-field_4\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-32435-field_4_1\" name=\"wpforms[fields][4][]\" value=\"Ich habe die Datenschutzerkl\u00e4rung und die Cookie-Richtlinie gelesen und akzeptiere sie.\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-32435-field_4_1\">Ich habe die Datenschutzerkl\u00e4rung und die Cookie-Richtlinie gelesen und akzeptiere sie.<\/label><\/li><\/ul><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-32435-field_5-container { position: absolute !important; 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script.type='text\/javascript'; if (script.readyState){script.onreadystatechange=function(){if (script.readyState=='loaded' || script.readyState=='complete'){script.onreadystatechange=null; callback();}};}else{script.onload=function(){callback();};}script.src=url; document.getElementsByTagName('head')[0].appendChild(script);}loadScript('https:\/\/www.civitatis.com\/f\/js\/vendor\/iframeResizer.min.js', function(){iFrameResize({checkOrigin:false,initCallback:function(iframe){setTimeout(function(){var resizeEvent = window.document.createEvent('UIEvents'); resizeEvent.initUIEvent('resize', true, false, window, 0); iframe.dispatchEvent(resizeEvent);});}})})<\/script><iframe class='civitatis-iframe' src='https:\/\/www.civitatis.com\/widget-activities\/?agencyId=41818&agencyUserId=51086&display=cosy&cant=3&lang=en&currency=EUR&zone=499&activities=19927,146348,92033&transfer=0&cmp=Widget_Tenerife_ES&width=100%&hideButton=0&centerContent=1&typeSelection=manual&color=109bc5&typography=Open+Sans&removeBackground=0&showShadow=0&roundedButtons=1' width='100%'  frameborder='0' data-maxwidth='100%' style='max-width: 100%' ><\/iframe><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Anspr\u00fcche Wenn Sie Probleme hatten, sind wir hier, um Ihnen zu helfen! Manchmal laufen die Dinge nicht so, wie man es sich vorstellt. Tralopia International hat Beschwerdeformulare in der Calle El Santa Cruz de Tenerife, von Montag bis Freitag von 09:00 bis 18:00 Uhr. Die Beschwerdeformulare entsprechen dem vom f\u00fcr Tourismus zust\u00e4ndigen Ministerium genehmigten Muster [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":42625,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-42623","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/pages\/42623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/comments?post=42623"}],"version-history":[{"count":0,"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/pages\/42623\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/media\/42625"}],"wp:attachment":[{"href":"https:\/\/www.tenerifepass.net\/de\/wp-json\/wp\/v2\/media?parent=42623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}